Our current safety and hygiene concept


Your health and that of our staff and partners is our uppermost priority in all aspects and at all times. This is an integral part of the performance bond of our establishment. We undertake our utmost to ensure you enjoy the greatest level of security during your stay at the Sonnenhof while simultaneously providing you with the highest level of comfort:

Free space.

In both its inner and outer areas the Sonnenhof is exceptionally spaciously designed. Hygiene and cleanliness have always played an important part in our activities. To ensure your personal social distancing we are currently occupying a maximum of 50% of our 156 rooms. By these means we can guarantee you sufficient distancing and compliance with maximum hygiene regulations without your feeling restricted in your freedom of movement.  

Information.

At check-in and at all times during your stay we will be pleased to inform you personally about the measures we have taken to ensure your safety. 

Safety.

Markings in public areas (stairways, doors, elevators, sanitary installations) will assist you in complying with the prescribed social distancing measures. In inside public areas wearing a mouth and nose protection mask is mandatory. Our employees also wear mouth and nose protection masks where this is prescribed and are also given regular comprehensive hygiene training. When setting tables with glasses, crockery and cutlery and serving at table staff wear hygienically clean gloves. 

In addition to numerous hand cleansing possibilities in sanitary areas, there are numerous disinfectant dispensers throughout the hotel. Many of the frequently visited areas and exposed surfaces (tables, chairs, door knobs, railings, light switches, etc.) are regularly disinfected by our hygiene team. Hotel rooms are intensively cleaned and thoroughly disinfected following the guest’s departure.  

Reservation.

For your current stay, our booking and cancellation conditions offer a maximum in flexibility. For this reason cancellation free of charge is possible up to 06 p.m. on the day of arrival. In the event of questions regarding your booking please contact our reservation team which is at your disposal daily from 08.00 a.m. to 08.00 p.m. under telephone number +49 8247 959 550.  

Arrival / Room.

As we thoroughly clean and disinfect the rooms before arrival, check-in is only possible from 03.00 p.m. onwards.  Components of our fittings such as magazines, writing utensils, scatter cushions, plaids, etc. have provisionally been removed from rooms. In spite of the reduction in these components you can naturally order these as an extra. On your day of departure we request you to leave your room at the latest by 12 noon. A late check-out is currently not possible.    

Minibar free of charge.

As a welcome gift and for your refreshment, we have provided the current content of your minibar free of charge. For repeat orders which are subject to charge simply enter your wishes in the order form provided and hand the note in at reception. Our housekeeping staff will deliver the desired articles to your room as quickly as possible. Do you have any further wishes? We can supply you with articles from our room service drinks offer at all times.

Restaurant opening hours.

Thanks to our large restaurant capacities in both inner and outer areas we are able to position all tables with more than sufficient space between one another. In the restaurants you will be escorted to a table, please wait in the entrance area. Wearing a surgical mask at table is no longer necessary.            

  • Bistro & Brasserie Petit Plaisir*: open daily from 12 noon to 02.00 p.m. and from 06.00 p.m. to 10.00 p.m.
  • König Ludwig Lounge with indoor beer garden*: open Friday and Saturday from 06.00 p.m. to 12.00 p.m. 
  • External gastronomy in the pool area: open in good weather daily from 11.00 a.m. to 08.00 p.m.
  • External gastronomy on the terrace with pavilion: open in good weather daily until 10.00 p.m. 
  • Bistro in the hotel lobby: open daily from 10 a.m. 
  • CALLA*: from July 23rd: open Thursday to Saturday from 06.00 p.m. to 9.00 p.m.          

*Please make a reservation for a table in advance either at reception or by telephone. 

Breakfast.

Our sumptuous breakfast offer is, almost as usual, available from 07.00 a.m. to 11.30 a.m. Our staff will serve you at our bakery, at the Weisswurst Station and will prepare fresh egg dishes for you. A wide range of sandwich spreads, fruit, milk products and muesli are available, portioned and hygienically packed at the buffet. Hot and cold drinks, fresh juices, cheese and cold meats will be served at your table à la carte.    

SPA.

Our infinity outdoor pool, the three indoor pools and the saunas are open as before from 06.30 a.m. to 09.00 p.m. and on Friday and Saturday until 10.00 p.m. Please note that the steam baths and the infrared cabin are currently closed and water attractions such as bubble loungers and water fountains are temporarily switched off.

The spacious lounge area with its comfortable loungers offers a great deal of space for relaxing hours in the fresh air. During good weather, the external gastronomy at the pool area will provide you with fresh drinks and small snacks from the Spa Vital menu from 11.00 a.m. to 08.00 p.m.

Sport.

Our fitness room is open for you as usual from 06.30 a.m. to 09.00 p.m. and on Friday and Saturday until 10.00 p.m. Please make your reservation for your training in advance at reception. The network of roads and paths surrounding the Sonnenhof offer almost innumerable possibilities for pleasurable hiking or cycling. Reception will be pleased to assist with recommendations. The hotel’s own cycle hire has exactly the right cycle for every tour – from mountain bike to E-bike.  On two of the nearby 18-hole golf courses you can profit from a sensationally reduced green fee of €30.00 (Golf Club zu Gut Ludwigsberg, Türkheim) and € 35.00 to € 45.00 (Golf Club Bad Wörishofen). Directly opposite the Sonnenhof you can polish up your game at one of the most attractive tennis courts in Germany (clay courts).  We will inform you on site of our current daily outdoor sports program.   

Cosmetics and Massages.

Our extensive offer provides even more relaxation and time to spoil yourself. A truly unique experience is to be found in a massage in natural surroundings in our massage pavilion in the hotel gardens, surrounded by ancient trees and fragrant flowers. Our hairdressing salon is also open for you. Please make a reservation in advance. 

Please do not come.

We request persons infected with SARS-CoV-2 and guests who have been in contact with an infected person during the 14 days prior to travel or guests coming from risk areas to refrain from coming. We also request persons exhibiting symptoms of an infection of the respiratory tract or increased temperature to postpone their visit to the Sonnenhof. In such cases you can change your booking flexibly.  Please contact us prior to arrival.

Payment.

If possible please pay in non-cash form.

We look forward to seeing you again!

Please note: our safety and hygiene concept is permanently being adopted to the current official regulations. Applicable are the regulations valid for the time of your stay.