Data protection

Data protection statement

We, the Hotelbetriebsgesellschaft Sonnenhof mbH, Hermann-Aust-Straße 11, 86825 Bad Wörishofen, Germany, represented by the Steigenberger Hotel Der Sonnenhof, Hermann-Aust-Straße 11, 86825 Bad Wörishofen, Germany (in the following known as “Steigenberger Hotel Der Sonnenhof”), take the protection of your personal data very seriously and comply strictly with the rules of the data protection laws. Personal data is only required in this web site in technically necessary amount. Under no circumstance will the data received be sold or passed to third parties for any other reason whatsoever.

The following statement will provide you with an overview of how we guarantee this protection and which type of data for which purpose can be required.

Data processing on this internet page

The Steigenberger Hotel Der Sonnenhof collects and automatically stores information in its server log files which your browser transfers to us. This involves:

  • Browser type/ -version
  • Operating system used
  • Referrer URL (the page previously visited)
  • Host name of the contacting computer (IP address)
  • Time of the server inquiry

This data cannot be allocated to specific persons by the Steigenberger Hotel Der Sonnenhof. A consolidation of this data with other data sources will not be undertaken and, following statistical evaluation will be deleted.

Additional personal data will only then be recorded when these details are voluntarily submitted, for example, in the course of an inquiry, reservation or when registering.

Personal data is inventory data such as, for example, your name, your address, your account number, ID number or telephone number, your e-mail address. We will only process or use personal data obtained from you when you have made this available to us voluntarily or if you have consented to this and, over and above, this is legally permissible. This occurs as a rule when you enter into business relationships with us or if you submit an inquiry to us.

For certain services, such as, e.g. booking a room, we require credit card data, credit card number, date of expiry and the card security code which we will store separately in coded form in secure servers.

Facebook (Like Button)

Our pages contain plugins from the social network, Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. You can recognize the Facebook plugins by the Facebook logo or the “Like Button” on our page. You can find an overview of the Facebook plugins at:
When you visit our pages a direct connection will be made via the plugin between your browser and the Facebook server. In this way, Facebook receives the information that you have visited our page with your IP address. If you click on the Facebook “like button” while you are logged into your Facebook account you can link the content of our pages to your Facebook profile. In this way, Facebook can relate the visit to our pages to your user account. We draw attention to the fact that we, as provider of the page, have no knowledge of the content of the data transferred or the use of this by Facebook. You can find further information on this aspect in the data protection declaration by Facebook under
If you do not wish that Facebook allocates the visit to our pages to your Facebook user account, please log out of your Facebook user account.

Google+ (+1)

Our internet presence uses the “+1″button of the Google Plus social network which is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”). The button is recognizable by the icon “+1” on a white or coloured background.
If you visit a web page from our internet presence which contains such a button, your browser establishes a direct connection with the servers from Google. The content of the “+1” button is transferred by Google directly to your browser where it is incorporated in the website. Thus, we have no influence on the volume of data which Google gathers with the button. According to Google, without a click on the button no personal data is recorded. It is only in the case of members who have logged in that such data, among which is the IP address, is recorded and processed. You will find information on the purpose and volume of data recorded and the further processing and usage by Google together with your rights involved in such and the possibilities of termination to protect your sphere of privacy in the data protection information in the “+1” button:

If you are a Google Plus member and do not wish that Google collects data about you through our internet presence and links this to your membership data stored by Google you must log out of Google Plus before your visit to our internet presence.


When you state personal data such as your name, your address or your credit card number when making a booking, this information is transferred in coded form. When your data is received by the Steigenberger Hotel Der Sonnenhof this is then stored on a secure server. This prevents unauthorized access to the data by persons outside the Steigenberger Hotel Der Sonnenhof.

Please note that the data on the contact form is currently not transferred in coded form.


At a number of points, the internet pages make use of so-called cookies. They serve to make our offer more user-friendly, more effective, and more secure. Cookies are small text files which are placed on your computer and which are stored by your browser. Most of the cookies used by us are the so-called “session cookies”. At the end of your visit these are automatically deleted. Cookies cause no damage to your computer and contain no viruses.


If you wish to receive the newsletter which is offered on the web site, we require a valid e-mail address from you together with information which will enable us to confirm that you are the true owner of the e-mail address or, respectively, that the owner agrees to receive the newsletter. No further data is required.

You can refute your consent to the storage of data, the e-mail address and ist use for receipt of the newsletter at any time.

Data Protection Declaration for the Use of Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files, which are stored on your computer and which make an analysis of your usage of the website possible. The information generated through the cookies regarding your usage of the website (including your IP address) is transferred to a Google server in the USA and stored there.
Google will use this information to evaluate your usage of the website, to compile reports on the website activities for the website operator, and to provide further services in connection with the use of the website and the internet usage. Google will also, if required, transfer this information to third parties to the extent that this is legally required or to the extent that third parties process this data by order of Google. Under no circumstances will Google bring your IP address into connection with other data of the Google Inc.

You can prevent the installation of cookies by an appropriate setting in your browser software; however, we draw attention to the fact that in this case you may possibly be unable to make full use of all of the functions of the website. By using this website you declare that you agree to the processing of your data recorded by Google in the manner as described as aforementioned and for the purpose as described.


The content and works produced on this page by the page operator are subject to the copyright laws of Germany. Reproduction, processing, distribution and all types of utilization outwith the limits of copyright legislation necessitate the written approval of the pertinent author or, respectively, the originator. Downloads and copies of this page are only permitted for private, non commercial use. In as far as the content of this page has not been produced by the operator, the copyright of third parties will be observed. In particular the content from third parties will be designated as such. Should you nevertheless become aware of a breach of copyright we request you to inform us of such. In the event of our being made aware of breaches of law we will immediately delete such content.

Right of Information

You have the right at all times to information regarding the data stored concerning your person, the origin and recipient of such data as well as the purpose of the storage. You may request information regarding the stored data from us at any time by contacting: Steigenberger Hotel Der Sonnenhof, Peter Messner, Hermann-Aust-Str. 11, 86825 Bad Wörishofen, Germany.

Further Information

It is important for us that you trust us. For this reason we will be pleased at all times to supply you with an answer to any question you may have regarding the processing of your personal data. If you have a question which this data protection statement has been unable to answer or if you wish to have more detailed information on any specific point you can contact us at any time at:  Steigenberger Hotel Der Sonnenhof, Peter Messner, Hermann-Aust-Str. 11, 86825 Bad Wörishofen, Germany.