Our Current Safety and Hygiene Concept

Steigenberger Hotel Der Sonnenhof, Bad Wörishofen


Dear guests,

Your health and that of our staff and partners is our uppermost priority in all aspects and at all times. This is an integral part of the performance bond of our establishment. We undertake our utmost to ensure you enjoy the greatest level of security during your stay at the Sonnenhof while simultaneously providing you with the highest level of comfort. For this reason we have adopted the following arrangement:

3G in the Sonnenhof - 2G in the Sonnenhof SPA with effect from 29.10.2021

A stay at the Sonnenhof is only possible when you are free of any symptoms and in good health. In our Wellness Landscape all of the saunas and steam baths are once again in operation. Now that the cooler part of the year has set in, the sunbathing areas in our spacious parks can no longer be used and correspondingly, for the protection of our guests, we also wish to offer sufficient freedom of space in the SPA where a visit to the Wellness Landscape (pools, saunas, steam baths and fitness facilities) is as of 29.10.2021 permissible for completely vaccinated and those who have recovered from a COVID infection (2G). Children from the age of 12 upwards must provide proof of immunization or recovery in order to visit the SPA.  

Compulsory Burden of Proof / Tests.

All guests visiting the hotel (private guests, conference participants, business travelers, restaurant visitors, Day Spa visitors) are required to provide evidence of the following nature:

  • Proof of complete COVID-19 vaccination at least 14 days prior to your visit or
    Proof of recovery from a confirmed COVID-19 illness within the last 6 months or
    A negative PCR test (not older than 48 hours) or
    A negative PoC antigen rapid test (not older than 24 hours)

Children under the age of 6 years are exempt from testing requirements. Also exempt from testing requirements are school children under the age of 18. Evidence of regular school attendance must be given on arrival, for example, by means of a student ID card.

Please do not come.

We request persons infected with SARS-CoV-2 and guests who have been in contact with an infected person during the 14 days prior to travel to refrain from coming. In such cases you can change your booking flexibly.  Please contact us prior to arrival.

Subsequent testing locally.

In the event of an incidence rate of >35 people without proof of current vaccination or recovery must obtain a locally issued proof of negative testing result every 72 hours (when the duration of stay is three nights or more). In the case of an incidence rate of <35 subsequent testing locally is not required.

7-day incidence rate for the administrative district of Unterallgäu.

The currently valid 7-day incidence rate for the administrative district of Unterallgäu is specified in the publications of the District Office of Unterallgäu.

Test center in Bad Wörishofen.

Various test centers in Bad Wörishofen and the surroundings provide the possibility of carrying out a rapid test. In general, advance registration is recommended.

Free space.

In both its inner and outer areas the Sonnenhof is exceptionally spaciously designed. By these means we can guarantee you sufficient distancing and compliance with maximum hygiene regulations without your feeling restricted in your freedom of movement. 

Information.

At check-in and at all times during your stay we will be pleased to inform you personally about the measures we have taken to ensure your safety.

Safety.

Markings in public areas (stairways, doors, elevators, sanitary installations) will assist you in complying with the prescribed social distancing measures. In inside and outside public areas wearing a medical mask is mandatory in Bavaria. In order to avoid misunderstandings we even request people who have a medical certificate to wear a medical mask. Our employees also wear mouth and nose protection masks where this is prescribed and are also given regular comprehensive hygiene training. When setting tables with glasses, crockery and cutlery and serving at table staff wear hygienically clean gloves.

In addition to numerous hand cleansing possibilities in sanitary areas, there are numerous disinfectant dispensers throughout the hotel. Many of the frequently visited areas and exposed surfaces (tables, chairs, door knobs, railings, light switches, etc.) are regularly disinfected by our hygiene team. Hotel rooms are intensively cleaned and thoroughly disinfected following the guest’s departure. 

Reservation.
For your current stay, our booking and cancellation conditions offer a maximum in flexibility. For this reason cancellation free of charge is possible up to 06 p.m. on the day of arrival. In the event of questions regarding your booking please contact our reservation team which is at your disposal daily under telephone number +49 8247 959 550.

Arrival / Room.

We thoroughly clean and disinfect the rooms before arrival. Components of our fittings such as magazines, writing utensils, scatter cushions, plaids, etc. have provisionally been removed from rooms. In spite of the reduction in these components you can naturally order these as an extra.

Minibar free of charge.

As a welcome we have stocked the minibar with refreshments which you can enjoy free of charge. For repeat orders which are subject to charge simply enter your wishes in the order form provided and hand the note in at reception. Our housekeeping staff will deliver the desired articles to your room as quickly as possible. Do you have any further wishes? We can supply you with articles from our room service drinks offer at all times.

Restaurant opening hours.

Thanks to our large restaurant capacities in both inner and outer areas we are able to position all tables with more than sufficient space between one another. In the restaurants you will be escorted to a table, please wait in the entrance area. Wearing a surgical mask at table is no longer necessary.

Please not that we have to adjust the actual opening hours of our restaurants in daily accordance to the 7 day incidence in the Unterallgäu district.

• Bistro & Brasserie Petit Plaisir*: open daily from 12 noon to 02.00 p.m. and from 06.00 p.m. to 10.00 p.m.
• König Ludwig Lounge with Indoor Beergarden*: open Monday to Saturday from 06.00 p.m. to 12.00 p.m.
• Bistro in the Lobby: open daily from 10 a.m.
• CALLA*: open Thursday to Saturday from 6 a.m. to 9 a.m.             

* Please make a reservation for a table in advance either at reception or by telephone.

Breakfast.

Our sumptuous breakfast offer is, almost as usual, available from 07.00 a.m. to 11.30 a.m. Our staff will serve you at the Weisswurst Station and will prepare fresh egg dishes for you. Please use the disposable gloves that we provide at the buffet when you help yourself with a wide range of bread, pastries, sandwich spreads, fruit, milk products, muesli, hot and cold drinks, fresh juices, cheese and cold meats.

SPA (2G Ruling).

Our infinity outdoor pool, the three indoor pools, the saunas and the fitness room are open from 06.30 a.m. to 09.00 p.m. and on Friday and Saturday until 10.00 p.m. Now that the cooler part of the year has set in, the sunbathing areas in our spacious parks can no longer be used and for the protection of our guests we also wish to guarantee sufficient freedom of space in the SPA where a visit to the Wellness Landscape (pools, saunas, steam baths and fitness facilities) is as of 29.10.2021 permissible for completely vaccinated and those who have recovered from the infection (2G).

In our Wellness Landscape all saunas and steam baths are once again in operation. We request all sauna guests not to sit without underlay. When using attractions such as whirlpool loungers, waterfalls and saunas a minimum social distance of 1.5 meters should be maintained.

Sport.

Our fitness room is open for you as usual from 06.30 a.m. to 09.00 p.m. and on Friday and Saturday until 10.00 p.m. Please make your reservation for your training in advance at reception. Aqua fitness classes take place up to three times per week at 8.00 a.m. and in addition, we offer various sports classes up to three times per week at 11.00 a.m. For detailled information please contact our front office team and see the notices in the SPA and front office area. For aqua fitness and sports classes a reservation is required.

The network of roads and paths surrounding the Sonnenhof offer almost innumerable possibilities for pleasurable hiking or cycling. Reception will be pleased to assist with recommendations. The hotel’s own cycle hire has exactly the right cycle for every tour.  On two of the nearby 18-hole golf courses you can profit from a sensationally reduced green fee of € 30.00 (Golf Club zu Gut Ludwigsberg, Türkheim) and € 35.00 to € 45.00 (Golf Club Bad Wörishofen).

Directly opposite the Sonnenhof you can polish up your game at one of the most attractive tennis courts in Germany (clay courts, only in summer). We will inform you on site of our current daily outdoor sports program.  

Cosmetics and Massages.
Our extensive offer provides even more relaxation and time to spoil yourself. Our medical Spa team will be pleased to advise you on the best treatment. Our hairdressing salon is also open for you. Please make a reservation in advance.

Payment.

If possible please pay in non-cash form.

We look forward to seeing you again!

Please note: our safety and hygiene concept is permanently being adopted to the current official regulations. Applicable are the regulations valid for the time of your stay

Your Sonnenhof Team 25.10.2021