Our Current Safety and Hygiene Concept

Steigenberger Hotel Der Sonnenhof, Bad Wörishofen


Your health and that of our staff and partners is our uppermost priority in all aspects and at all times. This is an integral part of the performance bond of our establishment. We undertake our utmost to ensure you enjoy the greatest level of security during your stay at the Sonnenhof while simultaneously providing you with the highest level of comfort:

Compulsory Burden of Proof / Tests

A stay at the Sonnenhof is only possible when you are free of any symptoms and in good health. All guests visiting the Sonnenhof (including the restaurant and Day Spa guests) must first report to reception.

Independent of the current incidence rate we require all guests when visiting the hotel (private guests, conference participants, business travelers, restaurant visitors, Day Spa visitors) to provide evidence of the following nature:

  • A negative PCR test (not older than 24 hours), or
  • A negative PoC antigen rapid test (not older than 24 hours), or
  • Proof of recovery from a confirmed COVID-19 illness within the last 6 months, or
  • Proof of complete COVID-19 vaccination at least 14 days prior to your visit.

Children under 6 years of age are exempted from the compulsory test. For guests who have no evidence of vaccination or testing or proof of recovery a test center of the Johanniter (Order of St. John) provides the possibility of carrying out a free antigen rapid tests in the hotel on mondays, wednesdays, fridays and sundays from 05.45 to 07.45 p.m. The tests can be carried out very quickly if you bring your health insurance card with you and your personal details can be recorded. You can obtain the results per QR Code approximately 20 minutes later.

Further Corona test centers in Bad Wörishofen, in part from 0800 a.m. onwards, provide the possibility of carrying out a rapid test. In general, advance registration is recommended.

Incidence
The currently valid 7-day incidence rate for the Unterallgäu is displayed in the eye-catcher on the home page of our web site under www.spahotel-sonnenhof.de.

Incidence 50 – 100
Persons without proof of vaccination or recovery must submit a valid negative test result from a local source every 48 hours. For this purpose you can use the free services of our hotel’s own test center daily from 05.45 to 07.45 p.m. You can obtain the results per QR Code approximately 20 minutes later.

Incidence <50
Retesting locally is no longer required.

Free space.

In both its inner and outer areas the Sonnenhof is exceptionally spaciously designed. By these means we can guarantee you sufficient distancing and compliance with maximum hygiene regulations without your feeling restricted in your freedom of movement.  

Information.

At check-in and at all times during your stay we will be pleased to inform you personally about the measures we have taken to ensure your safety. 

Please do not come.

We request persons infected with SARS-CoV-2 and guests who have been in contact with an infected person during the 14 days prior to travel to refrain from coming. Guests coming from international risk areas are asked to provide a negative PCR-test not older than 48 hours priot to arrival. We also request persons exhibiting symptoms of an infection of the respiratory tract or increased temperature to postpone their visit to the Sonnenhof. In such cases you can change your booking flexibly.  Please contact us prior to arrival.

Safety.

Markings in public areas (stairways, doors, elevators, sanitary installations) will assist you in complying with the prescribed social distancing measures. In inside public areas wearing a mouth and nose protection mask is mandatory. In order to avoid misunderstandings we even request people who have a medical certificate to wear a FFP2 mask. Our employees also wear mouth and nose protection masks where this is prescribed and are also given regular comprehensive hygiene training. When setting tables with glasses, crockery and cutlery and serving at table staff wear hygienically clean gloves. 

In addition to numerous hand cleansing possibilities in sanitary areas, there are numerous disinfectant dispensers throughout the hotel. Many of the frequently visited areas and exposed surfaces (tables, chairs, door knobs, railings, light switches, etc.) are regularly disinfected by our hygiene team. Hotel rooms are intensively cleaned and thoroughly disinfected following the guest’s departure.  

Reservation.

For your current stay, our booking and cancellation conditions offer a maximum in flexibility. For this reason cancellation free of charge is possible up to 06 p.m. on the day of arrival. In the event of questions regarding your booking please contact our reservation team which is at your disposal daily under telephone number +49 8247 959 550.  

Arrival / Room.

We thoroughly clean and disinfect the rooms before arrival. Components of our fittings such as magazines, writing utensils, scatter cushions, plaids, etc. have provisionally been removed from rooms. In spite of the reduction in these components you can naturally order these as an extra.     

Minibar free of charge.

As a welcome we have stocked the minibar with refreshments which you can enjoy free of charge. For repeat orders which are subject to charge simply enter your wishes in the order form provided and hand the note in at reception. Our housekeeping staff will deliver the desired articles to your room as quickly as possible. Do you have any further wishes? We can supply you with articles from our room service drinks offer at all times.

Restaurant opening hours.

Thanks to our large restaurant capacities in both inner and outer areas we are able to position all tables with more than sufficient space between one another. In the restaurants you will be escorted to a table, please wait in the entrance area. Wearing a surgical mask at table is no longer necessary.       

Please not that we have to adjust the actual opening hours of our restaurants in  daily accordance to the 7 day incidence in the Unterallgäu district.   

  • Bistro & Brasserie Petit Plaisir*: open daily from 12 noon to 02.00 p.m. and from 06.00 p.m. to 10.00 p.m.
  • König Ludwig Lounge with indoor beer garden*: open daily from 06.00 p.m. to 12.00 p.m.                  
  • External gastronomy in the pool area: open in good weather daily from 11.00 a.m. to 08.00 p.m.
  • External gastronomy on the terrace with pavilion: open in good weather daily until 10.00 p.m. 
  • Bistro in the hotel lobby: open daily from 11 a.m. 
  • CALLA*: from July 15, 2021 open Thursday to Saturday                         

*Please make a reservation for a table in advance either at reception or by telephone. 

Breakfast.

Our sumptuous breakfast offer is, almost as usual, available from 07.00 a.m. to 11.30 a.m. Our staff will serve you at the Weisswurst Station and will prepare fresh egg dishes for you. Please use the disposable gloves that we provide at the buffet when you help yourself with a wide range of bread, pastries, sandwich spreads, fruit, milk products, muesli, hot and cold drinks, fresh juices, cheese and cold meats.    

SPA.

Our infinity outdoor pool, the three indoor pools and the sauna  are open as before from 06.30 a.m. to 09.00 p.m. and on Friday and Saturday until 10.00 p.m. In water attractions such as bubble loungers and water fountains a minimum distance of 1.5 m is required. Please note that the steam baths and the infrared cabin are currently closed. Sauna infusions are currently provided “without fanning”. We request all sauna guests not to sit without underlay. Unfortunately it is currently not permitted to take food or beverages into the interior wellness area. Please wear a FFP2 mask in the wellness area as soon as you leave your lounger or the pools and saunas.

The spacious lounge area with its comfortable loungers offers a great deal of space for relaxing hours in the fresh air. During good weather, the external gastronomy at the pool area will provide you with fresh drinks and small snacks from the Spa Vital menu from 11.00 a.m. to 08.00 p.m. 

Due to legal requirements in the context of the corona pandemic the number of loungers in the indoor wellness area is actually limited. Because of this our staff is instructed to free up loungers that are not being used after 30 minutes. The reservation of loungers is not possible. To ensure that all guests have the possibility to enjoy the amenities of our pool area we reserve the right to limit the individual access to the pool area on strongly booked days (weekends, holidays).

Sport.

Our fitness room is open for you as usual from 06.30 a.m. to 09.00 p.m. and on Friday and Saturday until 10.00 p.m. Please make your reservation for your training in advance at reception. Aqua fitness classes take place every day at 8.00 a.m. In addition, we offer various sports classes from monday to saturday at 11.a.m. For detailled information please contact our front office team and see the notices in the SPA and front office area. For aqua fitness and sports classes a reservation is required.

The network of roads and paths surrounding the Sonnenhof offer almost innumerable possibilities for pleasurable hiking or cycling. Reception will be pleased to assist with recommendations. The hotel’s own cycle hire has exactly the right cycle for every tour – from mountain bike to E-bike.  On two of the nearby 18-hole golf courses you can profit from a sensationally reduced green fee of € 30.00 (Golf Club zu Gut Ludwigsberg, Türkheim) and € 35.00 to € 45.00 (Golf Club Bad Wörishofen).

Directly opposite the Sonnenhof you can polish up your game at one of the most attractive tennis courts in Germany (clay courts).  We will inform you on site of our current daily outdoor sports program.   

Cosmetics and Massages.

Our extensive offer provides even more relaxation and time to spoil yourself. Our mecical Spa team will be pleased to advise you on the best treatment. Our hairdressing salon is also open for you. Please make a reservation in advance.     

Payment.

If possible please pay in non-cash form.

We look forward to seeing you again!

Please note: our safety and hygiene concept is permanently being adopted to the current official regulations. Applicable are the regulations valid for the time of your stay.